Promote Communication Essay

1. Understand why effectual colloquy is important in the release castting.1.1 Identify the dissimilar reasons pile communicate.We communicate all the time to election out others and socialise, to express our bespeaks/feelings and or concerns, to share our ideas, to pass on allegeation, to quiet others, to build relationships with others, to ask questions, to share our experiences. conference washstand be passe- dismantleout or personal. It is important in social work environments that reading is preserve so that if it needs to recalled later on for legal reasons it burn be. all in all communications are unavowed and a need to know basis. Communication between colleagues is essential so that the dish out exploiter is having the same foreboding and needs by all members of their treat team.1.2 Explain how communication affects relationships in the work settings.Communication in the work environment with colleagues, serve well substance ab users, family members, some other organisations regarding the utility user. Promotes assert, helps understand the individual(a)s needs. Communication is used to avow others of the care and wellbeing of the service user without communication I would non know what the service user wants and needs, feelings and wellbeing. Communication can pr level(p)t or resolve conflict and prevent mis rationality.2 Be able to toy the communication and voice communication needs and wishes and preferences of Individuals2.1 exhibit how to establish the communication and language needs, wishes and preferences of individuals.I can establish a service users preferred method of communication by asking the service user, knowledge their care plan, ask family members and friends, ask colleagues. As I care for the service user I will be making observations and asking questions and I can share my experiences with colleagues andrecord them in the service users care plan. The service users needs should reflect their finis, b eliefs, religion and their preferences according to their needs.2.2 Describe the factors to consider when promoting effective communication.Factors to consider when communicating could be* Is the environment adequate for the communication (well lit, quiet, confidential etc?)* The service user has the abilities to understand (dementia, mental health, learning disability)* Adapting your communication for the individual (speak louder, use hand gestures talk slower and clear etc.)* Does the person need an interpreter or family member to be present?* How is the person personnel casualty to respond to the communication?* be you invading the individuals personal space* Do you need to write down questions, for the individual to understand better* Are you sure of the facts, that you are communicating2.3 license a range of communication methods and styles to meet individual needs. Service users can return obstruction in their communication these can be tryout loss Hearing impaired peopl e move over to concentrate very hard to pick up teaching. Hearing aids, sign language, lip reading, flash cards, written information and speaking clearly and late can help the service user with communication. Loss of sight Can make a service user disoriented if in a strange throw in or even time to time in their own home. Spoken communication is increase importance to people with this disability. Trying to keep things in the same place is withal important so that the service user can occur things when they are on their own and for their independent. Gender differences Female service users whitethorn not want a male carer.Dementia/confusion A service user with dementia can find even the easiest sidereal day to day tasks hard simple clear instructions are required. Dysphasic service user who set out had a stroke whitethorn founder dysphasic which can make commination very frustrating for them. Cultural differences some gestures can have dissimilar meaning in different cultur es. It is best to familiarise yourself with their culture so that youare able to treat them with respect. Communication and Autism people with autism have difficulties with both verbal and non-verbal language, and think people mean what they say. They can also find seventh cranial nerve expressions, tone of voice, jokes, sarcasm and common phases and sayings difficult to understand.2.4 display how to respond to an individuals reactions when communicating. Verbal responses e.g. tone, pitch, silencenon-verbal responses e.g. body language, facial expressions, eye contact, gestures, touchRead moreDemonstrate Strategies That Can Be Used to Clarify Misunderstandings3. Be able to overcome barriers to communication.3.1 Explain how people from different backgrounds may and/or interpret communication methods in different ways.We live in society where there is many cultures and communication can be different in these cultures and the same sayings can have different meanings to our own. For e xample if we use slag the service user may not understand and what is acceptable in our culture may be an vilification to another. In some cultures it is unacceptable for a woman to speak unless communicate to. As a social care worker you have to inform yourself of the different cultures of the service user you work with.3.2 Identify barriers to effective communication.*Their understanding/language differences*Visual/hearing impairment*Relationship*Age* surroundings is to loud/noisy*Environment is to cold/hot*Environment is to skilful/poorly light*Chairs are to far unconnected/to close3.3 Demonstrate ways to overcome barriers to communication.*Adapt communication for the service users medical needs*Explain things in simple language in a clear slow voice consider using images if impound*Offer the service users glasses or hearing aids if they have them*Maintain a professional friendly approach*Adjust the flutter/ light level, room temperature*Move chairs closer or further apart* Do not make assumptions about beliefs, values and culture3.4 Demonstrate strategies that can be used to clarify misunderstandings.To prevent misunderstandings when communitacting speak slowly and clearly, repeat yourself if nessersarly, write things down. If you are communicating about a bye on bad news then it is best to have individual with you this acts as hold up for yourself and the severcie user and a witness. When communicationg with a service user with dementia repeat youeself and ans them if they have understood you prompt them verbaly to inspire the service user of the content of your communication.3.5 Explain how to access extra support or services to enable individuals to communicate effectively.*Other colleagues*Supervisor* autobus*Local authority social worker*GP*Family and friends4 Be able to apply principles and practices relating to confidentiality.4.1 Explain the meaning of the term confidentiality. mysticality is a set of rules or a promise that limits access or places restrictions on certain(a) types of information.4.2 Demonstrate ways to maintain confidentiality in day to day communication.When a service user is new to the service they will be explained the confidentiality policy after this has been explained to them if you need to share their information about them or something they have told you, you have to ask for their consent to share this with other members of the health and care team.4.3 Describe the potential tension between maintaining an individuals confidentiality and disclosing concerns. Confidential information disclosed by a service user may have to be passed on to others, if there is a risk of peril or harm to them or others, if abuse is venture, or if there is suspected misconduct of a colleague in respect of the service user (whistle-blowing). You must inform and explain to the service user why the information they have told you needs to passed on to others and that it is your responsibility to do so and that it i s part of the companys policies and code of practice. This may cause tension in the relationship between you and the service user may lose trust in you and be upset that you have passed on the information.